Lestari Hospitality Consulting respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

1. Purposes of Data Processing We process your personal data for the following purposes:

• To contact you regarding a contact request.

• The execution of our services (consultancy, CRM optimization, and interim management).

• Sending invoices and handling payments.

• To comply with legal obligations, such as tax retention requirements.

2. What data do we collect? If you use the contact form or our services, we may process the following data:

• Company name

• First and last name

• Email address and phone number

• Job title

• Payment details

3. Legal Basis We process data based on the necessity for the performance of a contract or due to a legitimate interest (such as relationship management). For marketing purposes, we request your prior consent where necessary.

4. Retention Period Lestari Hospitality Consulting does not store your data longer than strictly necessary. Customer data is kept for up to 7 years (tax obligation), while contact requests without an agreement are deleted after 6 months.

5. Sharing with Third Parties We do not sell your data. We only provide it to third parties if necessary for the execution of our agreement (e.g., software providers) or to comply with a legal obligation.

6. Your Rights You have the right to access, correct, or delete your personal data. You also have the right to withdraw consent or object to the processing of your data. Please send requests to [your email address].